Shipping policy
Shipping Policy
Last updated May 2025
1 · Order Processing
Every adapter kit is 3‑D printed to order. Please allow up to 7 business days (Monday–Friday, U.S. holidays excluded) for production and packing. Most orders ship sooner.
2 · Delivery (U.S.‑only)
All orders ship FREE via the United States Postal Service (USPS).
| Service | Transit time* | Cost to you | Address requirements |
|---|---|---|---|
| USPS Ground Advantage® | 3 – 6 business days | FREE | Street address, PO Box, or APO/FPO |
* Transit time begins after the processing window.
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A tracking link is emailed as soon as the label is created.
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Every parcel includes $100 of default USPS insurance.
3 · Address Accuracy
Labels are generated from the address you enter at checkout. Please confirm it’s correct; we cannot reroute packages once they are in transit.
4 · Lost, Delayed, or Damaged Parcels
Email retrofitseatsllc@gmail.com within 7 days of the USPS delivery scan (or expected delivery date if delayed). We’ll file a carrier claim and, once approved, ship a replacement at no charge.
5 · International Shipping
We currently ship only within the United States. Contact us if you’d like updates on future international availability.
6 · Holiday & Weather Delays
Severe weather or peak‑season volume may extend delivery times. We’ll post service alerts on the site banner and email affected customers.
7 · Contact
Retrofit Seats LLC
8091 Superior Street
Center Line, MI 48015 USA
Email: retrofitseatsllc@gmail.com